Starlink Troubleshooting & Diagnostics Ontario

One-time solutions and ongoing support. Stay connected with our hassle-free support services.

OntarioStarlink is an independent company, we do not have access to your Starlink account, billing, delivery or subscriptions.

arrow icon
arrow icon
Reach Out
j-arm starlink installation at the top of a tall peaked roofj-arm starlink installation at the top of a tall peaked roof

We Handle What Starlink Doesn't

As local experts in Starlink installation and device connectivity, we're here to keep your setup running no matter what.

We can help with: slow speeds, obstructions, Wi-Fi coverage problems, hardware issues poor signal, obstructions assessment, and receptor location recommendations.

We CAN’T help with: account login, billing, subscription, delivery changes, refunds/cancellations, anything requiring Starlink account access.
For Account/Billing issues please contact Support in the Starlink app.

see our service options
arrow icon
Aerial view of a winding road through a forest with autumn foliage beside a dark lake.

Locations We Serve

We serve homes and businesses within a 250 km radius of Gravenhurst, Ontario, including but not limited to the following areas:

Muskoka

Gravenhurst, Bracebridge, Huntsville, Port Carling, Bala, Torrance, MacTier, Baysville, Port Sydney, Dwight, Dorset, Kilworthy, Severn Bridge, Riley Lake

Georgian Bay & Coastal Communities

Port Severn, Midland, Penetanguishene, Tiny Township, Collingwood, The Blue Mountains, Wasaga Beach, Meaford

Parry Sound District

Parry Sound, Pointe au Baril, Nobel, McKellar, Carling, Magnetawan, Dunchurch, Whitestone, Kearney, Burk’s Falls, Sundridge, South River

Simcoe County

Orillia, Oro-Medonte, Severn, Ramara, Washago, Coldwater, Elmvale, Stayner, Haliburton Highlands, Haliburton, Minden, Wilberforce, Gooderham, Highlands East

Kawartha Lakes & Surrounding

Kirkfield, Coboconk, Fenelon Falls, Bobcaygeon, Lindsay

North Bay & Almaguin Highlands

North Bay, Callander, Powassan, Restoule, Trout Creek

Bruce Peninsula & Grey County

Owen Sound, Wiarton, South Bruce Peninsula, Sauble Beach

Toronto & Greater Toronto Area (GTA)

Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Aurora, Newmarket, Barrie, Orangeville, Hamilton

…and surrounding rural, remote, and island-access locations.

Hassle-Free Support

Keep your Starlink running smoothly with OntarioStarlink’s subscription plan. Enjoy guaranteed response times, unlimited support, discounted service calls, and expert advice whenever you need it. Stay online with peace of mind.

Services Include:

  • System Troubleshooting
  • Replacement equipment
  • Assistance interacting with Starlink official support services
  • Equipment rentals while waiting for Starlink support 
See our support plans
arrow icon
Starlink Connection Offline Error Screen

Hassle-Free Support Bronze

A few yearly repairs at a low monthly cost.

$9.99 /mo
Buy Now

Hassle-Free Support Silver

On time repairs, when you need them.

$17.99 /mo
Buy Now

Hassle-Free Support Gold

All-inclusive service for homeowner peace of mind.

$29.99 /mo
Buy Now
Guaranteed Service Time
5 Days
3 Days
2 Days
Free Repairs
1 repair
2 repairs
5 repairs
Site Visits
2 site visits
4 site visits
10 site visits
On-Site Consultations
30 minutes
60 minutes
Unlimited
Phone Consultations
30 minutes
60 minutes
Unlimited
Hourly Rate for Extra Time
$49 / hour
$49 / hour
Free
Starlink Equipment Rental
x
x
Free
Fuel Charge
x
x
Free
Mailing Costs
x
x
Free

Hassle-Free Support Bronze

A few yearly repairs at a low monthly cost.

$9.99 /mo
Buy Now
Guaranteed Service Time
5 Days
Free Repairs
1 repair
Site Visits
2 site visits
On-Site Consultations
30 minutes
Phone Consultations
30 minutes
Hourly Rate for Extra Time
$49 / hour
Starlink Equipment Rental
x
Fuel Charge
x
Mailing Costs
x

Hassle-Free Support Silver

On time repairs, when you need them.

$17.99 /mo
Buy Now
Guaranteed Service Time
3 Days
Free Repairs
2 repairs
Site Visits
4 site visits
On-Site Consultations
60 minutes
Phone Consultations
60 minutes
Hourly Rate for Extra Time
$49 / hour
Starlink Equipment Rental
x
Fuel Charge
x
Mailing Costs
x

Hassle-Free Support Gold

All-inclusive service for homeowner peace of mind.

$29.99 /mo
Buy Now
Guaranteed Service Time
2 Days
Free Repairs
5 repairs
Site Visits
10 site visits
On-Site Consultations
Unlimited
Phone Consultations
Unlimited
Hourly Rate for Extra Time
Free
Starlink Equipment Rental
Free
Fuel Charge
Free
Mailing Costs
Free
Note: All subscriptions cover the basic costs of repairs. Parts, mailing security deposit, and security deposit on any required rentals may occur as additional fees. While we do our best to avoid additional costs, if a scissor lift is required for your repair, the rental costs will not be included in the subscription price.

Hourly Support

Facing Starlink issues? Let our professionals troubleshoot and resolve problems quickly. With fast response times and guaranteed solutions by the end of your appointment, we ensure you stay connected.

Services start at $190.

Book Now
arrow icon
gen 2 starlink j-arm and cell extender attached to a cottage roof

Reach Out

The best way to reach us is over the phone.

If you can't reach us right away, please fill out the form, and we'll call you back as soon as possible.

Call Now
+1 (705) 419-2020
Issue Type
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

What Our Clients Say

Transparent and Professional

Alex did an amazing job installing our starlink tripod.  He's very responsive, on-time, neat and provides good value.

He's very transparent and provides details of all costs upfront before starting the work.  

Would definitely recommend him.

- Barbara Boyd

Strong Internet Connection

Quality Installation, I didn’t know anything about how to install. He knew the best place to mount the starlink device.

It’s been working GREAT!!!

Strong Mount, Strong Signal, Strong INTERNET Connections!!!

No problems and I have recommended this to many of my friends.

- Thomas Harrigan

Efficient and Personable

Alex did a great job not only installing my Starlink internet but also explaining everything to me every step of the way.

He was efficient, responsive, and professional while being personable. I feel confident I will have years of great internet service thanks to his work.

- Olivia S.